Privacy Policy
This explains what personal information FeedHub (feedhub.stream) collects, why, and your rights. The controller is iam365.
What we collect
- Account details: first name, last name, email address, telephone number, a hashed version of your password (we never store the password itself), an automatically generated username, and your setting for keeping your last name private.
- What you post: your posts, profile details and activity on FeedHub.
- Support messages: your name, email address, the message, its category, the time sent, your user ID if you are signed in, and the IP address it was sent from (used to prevent spam).
- Technical data: our hosting provider processes your IP address and request details to deliver and protect the site.
- Browser storage: We use your browser's local storage to store an authentication token that keeps you signed in across sessions. This data is used strictly for authentication and contains no personal profile information. We do not use advertising or analytics cookies.
Why we use it, and our legal basis
- To create and run your account and show your posts: it is needed to provide the service you asked for.
- To keep FeedHub secure, prevent spam and abuse, and answer support requests: our legitimate interests.
- To meet legal duties, such as removing illegal content or responding to lawful requests: legal obligation.
Who we share it with
We use Cloudflare to host the site, store data, and deliver support email. We do not sell your personal information or share personal data with sponsors. We may disclose information to the police or other authorities where the law requires it.
International transfers
Cloudflare operates worldwide, so data may be processed outside the UK. Where that happens it is covered by appropriate safeguards under UK data protection law.
How long we keep it
- Account details and posts: Retained while your account is active, then permanently deleted within 30 days of account deletion.
- Support messages: Retained for as long as your account is active to assist with customer service, then deleted within 30 days of account deletion.
Your rights
You can ask to see, correct, delete, restrict or export your personal information, and you can object to how we use it. Contact us through Support in the FeedHub menu. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children
FeedHub is for people aged 18 and over. If you think a child has created an account, tell us through Support and we will remove it.
Security
We take reasonable steps to protect your information, but no online service is completely secure.
Changes
We may update this policy and will change the date above when we do.